At Bird Haven Shop, we understand that your feathered friends are eager to enjoy their new homes, feeders, and baths just as much as you are excited to welcome them. That’s why we’ve designed a delivery process that is as reliable and thoughtful as our products. Whether you’re in the heart of Portland or across the globe, we strive to get your order to you efficiently and safely.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For $12.95, we ship via trusted carriers like DHL or FedEx. This option is perfect if you want your items sooner. Orders typically arrive within 10-15 days after shipment.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option delivers your products within 15-25 days after shipment, helping you save while still ensuring quality service.
Processing and Delivery Timeline
We take care to handpick and package each item with the same passion we put into crafting them. Here’s what to expect:
- Order Processing: After you place your order, our team spends 1-2 days carefully preparing it for shipment. This includes quality checks and eco-friendly packaging to protect your products and the planet.
- Shipping Time: Once shipped, delivery times vary based on your location and the method chosen. Rest assured, we work with reputable carriers to ensure a smooth journey to your doorstep.
International Shipping
Bird lovers worldwide are part of our community! We ship globally, excluding a few remote areas and parts of Asia due to logistical constraints. Wherever you are, we aim to bring the joy of birds to your garden with minimal hassle.
Tracking Your Order
Once your order is on its way, we’ll provide a tracking number so you can follow its progress. Feel free to reach out to our customer service team at [email protected] if you have any questions—we’re always here to help!
Note: Delivery times may occasionally be affected by factors outside our control, such as weather or customs delays. We appreciate your understanding and promise to keep you informed every step of the way.
Returns & Support
If you’re not completely satisfied with your purchase, we accept returns within 15 days of delivery. Our team is dedicated to ensuring your experience with Bird Haven Shop is as peaceful and joyful as the birdsong in your backyard.
Thank you for choosing Bird Haven Shop. We’re honored to be part of your birding journey and look forward to helping you create a haven for nature’s wonders.